Skavqur
Skavqur Savings workshops, Dublin
+353 1 492 9937 [email protected]

Privacy Policy

Last updated: June 28, 2024

This Privacy Policy describes how Skavqur ("we", "us", or "our") collects, uses, stores, and shares information about you when you access or use our website at euconwaveplus.com and any related services, features, or content we offer (collectively, the "Service"). By using the Service, you agree to the collection and use of information in accordance with this policy.

1. Information We Collect

We collect information in the following ways:

1.1 Information You Provide Directly

  • Account registration data: When you create an account, we may collect your name, email address, username, and password.
  • Profile information: Any additional details you choose to add to your profile, such as a display name or preferences.
  • Communications: Messages, feedback, or inquiries you send to us via contact forms, email, or other communication channels.
  • Payment information: If you make a purchase, billing details are collected and processed by our third-party payment processors. We do not store full payment card details on our servers.
  • Workshop and course content: Assignments, responses, and submissions you provide while participating in workshops or interactive exercises.

1.2 Information Collected Automatically

  • Log data: When you visit our Service, our servers automatically record information including your IP address, browser type and version, operating system, referring URLs, pages visited, and timestamps.
  • Usage data: Information about how you interact with the Service, including features used, time spent, and click paths.
  • Device information: Hardware model, operating system, unique device identifiers, and mobile network information where applicable.
  • Cookies and similar technologies: We use cookies, web beacons, and similar tracking technologies to maintain sessions, remember preferences, and analyze usage. See Section 6 for more detail.

1.3 Information from Third Parties

  • If you choose to log in or connect your account through a third-party service (such as a social login provider), we may receive information such as your name, email address, and profile picture from that provider, subject to their privacy settings.
  • We may receive analytics or advertising-related data from third-party partners who assist us in improving the Service.

2. How We Use Your Information

We use the information we collect for the following purposes:

  • Providing and operating the Service: To create and manage your account, deliver workshops and course content, process transactions, and respond to your requests.
  • Personalisation: To tailor content, recommendations, and learning paths to your interests and progress.
  • Communication: To send service-related notifications, updates, receipts, and responses to your inquiries. With your consent, we may also send promotional communications.
  • Analytics and improvement: To understand how users interact with the Service, identify technical issues, and improve functionality, content, and user experience.
  • Security and fraud prevention: To detect, investigate, and prevent fraudulent activity, abuse, and security incidents.
  • Legal compliance: To comply with applicable legal obligations, enforce our terms, and protect the rights of Skavqur and our users.

3. Legal Bases for Processing

We process your personal data on one or more of the following legal grounds:

  • Contract performance: Processing necessary to deliver the Service you have requested or signed up for.
  • Legitimate interests: Processing for our legitimate business interests, such as improving the Service, preventing fraud, and maintaining security, provided these interests are not overridden by your rights.
  • Consent: Where you have given clear and specific consent, such as for marketing communications or optional tracking technologies.
  • Legal obligation: Processing required to comply with applicable laws and regulatory requirements.

4. How We Share Your Information

We do not sell your personal information. We may share your information in the following circumstances:

4.1 Service Providers

We engage trusted third-party companies and individuals to perform functions on our behalf, including hosting, payment processing, email delivery, analytics, and customer support. These parties have access to your information only to the extent necessary to perform their services and are obligated to protect it.

4.2 Business Transfers

If Skavqur is involved in a merger, acquisition, asset sale, or other business transaction, your information may be transferred as part of that transaction. We will provide notice before your personal data is transferred and becomes subject to a different privacy policy.

4.3 Legal Requirements

We may disclose your information if we believe in good faith that such disclosure is necessary to comply with a legal obligation, respond to lawful requests from public authorities, protect the rights or safety of Skavqur, our users, or the public, or enforce our agreements.

4.4 With Your Consent

We may share your information for other purposes when you have provided explicit consent to do so.

5. Data Retention

We retain your personal information for as long as necessary to provide the Service and fulfil the purposes outlined in this policy. The criteria we use to determine retention periods include:

  • Whether you have an active account with us
  • Our legal obligations to retain data for specific minimum periods
  • Whether a longer retention period is necessary to resolve disputes or enforce agreements

When data is no longer required, we delete or anonymise it in a secure manner. Note that some information may remain in backup storage for a limited period after deletion from active systems.

6. Cookies and Tracking Technologies

We use cookies and similar technologies to operate and improve the Service. Cookies are small text files stored on your device. We use the following types:

Type Purpose
Essential cookies Required for core functionality such as authentication and session management. Cannot be disabled.
Preference cookies Remember your settings and preferences to personalise your experience.
Analytics cookies Help us understand how users interact with the Service so we can improve it.
Marketing cookies Used to deliver relevant promotional content. Only activated with your consent.

You can control cookies through your browser settings. Disabling certain cookies may affect the functionality of the Service. Where required by law, we obtain your consent before placing non-essential cookies.

7. Data Security

We implement appropriate technical and organisational measures to protect your personal information against unauthorised access, alteration, disclosure, or destruction. These measures include encryption of data in transit using TLS, access controls limiting data access to authorised personnel, regular security assessments and monitoring, and secure data storage practices.

No method of transmission over the internet or method of electronic storage is completely secure. While we strive to use commercially acceptable means to protect your data, we cannot guarantee absolute security. You are responsible for maintaining the confidentiality of your account credentials.

8. Your Rights and Choices

Depending on your location, you may have certain rights regarding your personal information:

  • Access: The right to request a copy of the personal data we hold about you.
  • Correction: The right to request correction of inaccurate or incomplete data.
  • Deletion: The right to request erasure of your personal data, subject to certain exceptions.
  • Restriction: The right to request that we restrict processing of your data in certain circumstances.
  • Portability: The right to receive your personal data in a structured, machine-readable format.
  • Objection: The right to object to processing based on legitimate interests or for direct marketing purposes.
  • Withdrawal of consent: Where processing is based on your consent, the right to withdraw it at any time without affecting the lawfulness of prior processing.

To exercise any of these rights, please contact us using the details in Section 12. We will respond to your request within the timeframe required by applicable law. We may need to verify your identity before processing your request.

9. Children's Privacy

The Service is not directed to individuals under the age of 16. We do not knowingly collect personal information from children under 16. If we become aware that a child under 16 has provided us with personal information without verifiable parental consent, we will take steps to delete that information. If you believe we may have inadvertently collected such information, please contact us immediately.

10. Third-Party Links and Services

The Service may contain links to third-party websites, services, or resources that are not operated or controlled by Skavqur. This Privacy Policy does not apply to those third-party services. We encourage you to review the privacy policies of any third-party services you visit. We have no control over and assume no responsibility for the content, privacy practices, or policies of third-party sites.

11. Changes to This Privacy Policy

We may update this Privacy Policy from time to time to reflect changes in our practices, the Service, or applicable law. When we make material changes, we will update the "Last updated" date at the top of this page and, where appropriate, notify you via email or a prominent notice within the Service. We encourage you to review this policy periodically. Your continued use of the Service after any changes constitutes your acceptance of the updated policy.

12. Contact Us

If you have any questions, concerns, or requests regarding this Privacy Policy or our data practices, please contact us:

We are committed to resolving any complaints or concerns about your privacy in a fair and timely manner.